PANEL SESSION

“The Big Debate” - The MSP view - Standing out and staying relevant

Having listened to all the presentations and panel sessions during the day we have invited a diverse group of MSP leaders from across the community to give their opinions on what they have heard, and give us their views on how an MSP needs to stand out from the crowd. This session is also open to all delegates to give their views and ask questions of the panellists. We look forward to your contribution.

PANELLISTS INCLUDE

Daniel Welling

Welling MSP

Daniel started his IT career in 1995, in VAR sales roles, leading to forming an IT support business (what today we call an MSP) in 2002 which developed over 12-years with a trade sale in 2014. Daniel has remaining involved with the MSP market through being an active member of MSP communities, whilst working with MSPs as a mentor, recruiter, M&A deal maker and advisor. In 2020 Daniel was elected to the CompTIA Executive Council for the UK Business Technology Community whilst also coordinating the London SBSC (now Tech Tribe) MSP regular meetups. In 2021 Daniel co-founding The MSP Finance Team, delivering MSP-tailored bookkeeping and accounting services.

Neil Smith

ReformIT

Neil Smith is the Managing Director of ReformIT, a Cheltenham based managed service provider looking after a variety of SME’s across all sectors. The mission of the company is to provide its clients with technology peace of mind. After leaving Reading university in 1996 with a degree in computer science and cybernetics, Neil worked for a Gloucester based IT company for two years before starting his own company in 1998 as a one man band. Fast forward 24 years and ReformIT is now a multi-million pound turnover business that employs twenty people and is continuing to grow. In his spare time Neil enjoys days out with his wife and two small children and cooking for friends and family.

Paul Croker

18iT

Paul is the founder and director at 18iT - Doing IT differently with a cup of tea and some Rock n Roll. 18iT offer IT Management solutions to SME’s. Paul brings a wealth of knowledge spanning 20+ years across different sectors. Paul’s last corporate role involved CISO work within a pan European space company. Paul is now taking the these skills to SME’s to help them formulate solutions to address cyber risks and other challenges within their business. Away from work Paul enjoys Sports and is an avid James Bond fan.

Richard Ellis

Relltek

Richard Ellis, co-founder and COO of Relltek, an IT lifecycle services business which creates win-win situations that solve the problem of securely removing tech that is no longer needed, returning value to clients and offsetting carbon emissions in a quantifiable way whilst supporting complex IT transformation projects In just 5 years, the company has grown rapidly and today has offices and facilities in the UK, Netherlands, Singapore, and the US. Richard’s own history spans 16 years working at multiple MSPs, and he co-founded Relltek to meet the rise of the Circular Economy to support businesses thinking in an entirely new way about their IT assets. Its IT Lifecycle Services takes the heavy lifting of procurement, deployment, maintenance, removal, and remarketing. The aim is to lower carbon footprint, reduce e-waste and reinvest the value of old assets into everything from cloud migration projects to new end user devices. In his spare time, Richard is currently teaching his family to freedive!