Sandy is a dedicated, passionate, professional with a decade of experience in client tech support. Currently pursuing a Master's in Cyber Security, specialising in cloud security, Sandy has extensive knowledge of Arcserve’s Unified Data Resilience Platform and a passion for communication protocols. Her unwavering enthusiasm to assist others, coupled with her sharp analytical acumen, enables her to transform intricate technical concepts into tailored IT solutions that drive optimal outcomes. She is committed to bridging the gap between technology and business needs, all while fuelling her clients' success.